SHIPPING & RETURNS INFORMATION
Shipping
At Ocean Native, we’re committed to delivering your orders quickly and securely, no matter where you are.
Please allow 1-2 days to process your order, before being dispatched.
All UK orders under £50 are sent via Royal Mail 48hr Tracked service.
For orders over £50, shipping is on us!
Plus, we also offer a UK Express Shipping service - please order before 12pm for next day dispatch.
You can find all our shipping details below, if you have any questions, get in touch at info@oceannativeco.com
| Location | Shipping Method | Delivery Time | Cost | Courier |
|---|---|---|---|---|
| UK | Express | 1-2 Days | £6.99 | Royal Mail Tracked 24hr |
| Standard | 3-5 Days | £3.99 | Royal Mail Tracked 48hr | |
| Free Shipping | 3-5 Days | Free (on orders over £50) | Royal Mail Tracked 48hr | |
| Ireland | Standard | 3-5 Days | £7.99 | RM International Standard |
| Europe | Standard | 4-6 Days | £12.99 | RM International Tracked |
| Rest of World | Standard | 6-8 Days | £14.99 | RM International Tracked |
Shipping Locations
We ship worldwide! Whether you’re in the UK, Europe, or beyond, Ocean Native is dedicated to making sure your products reach you safely.
Will I have to pay customs for orders to Ireland / EU?
For customers in the EU, there are no additional customs or duty fees as we ship directly from Northern Ireland. Your package will arrive without any unexpected charges!
Customs for International Orders
For customers outside the UK and EU, any customs or duty fees will depend on your local regulations. We advise you to check with your local customs office for more information.
Packaging
Our custom Ocean Native mailer boxes are designed to fit through most standard letterboxes mainf delivery hassle-free. Your order will arrive safely, with minimal impact on the planet.
*Please note: Every 2 items will be packaged in a single Ocean Native pouch. If you require more pouches, simply add these to your basket here.
Order Processing Time
We aim to process and dispatch all orders within 1-2 business days. You will receive an email confirmation with tracking details as soon as your order is on its way.
Returns & Exchanges
If you change your mind you can return your items from Ocean Native for a refund or exchange within 30 days, excluding earrings for hygiene reasons.
If you are not completely satisfied with your purchase, please contact us at info@oceannativeco.com for assistance with returns or exchanges.
If you have any questions regarding shipping, please get in touch info@oceannativeco.com.
Thank you for shopping with Ocean Native!
Returns & Exchanges
If you change your mind you can return your items from Ocean Native for a refund or exchange within 30 days, excluding earrings for hygiene reasons.
If you are not completely satisfied with your purchase, please contact us at info@oceannativeco.com and we will advise on the best way to return or exchange your item.